Rotary Watches International Guarantee

If during a period of 24 months* from the date of purchase your watch becomes defective due to faulty materials or workmanship we guarantee to replace free of charge the defective part providing:

1) The watch has not been damaged due to accident, misuse, wear and tear, neglect or damage caused during transit to and from the purchaser.
2) Repairs are only carried out by accredited Rotary agents using the correct spare parts.
3) That a correctly completed guarantee or proof of purchase is provided. Failure to enclose could result in a charge being made.
4) The guarantee does not apply to leather straps or glasses.
5) Guarantees which have been altered, falsified or tampered with will not be honoured.

If the problem is not covered by warranty or if your warranty has expired, charges apply. Free estimates given on chargable repairs.

* German legislation requires a minimum 2 year guarantee

Rotary Watches Service Advice

When returning your watch for service please pack it in a sturdy box (not the original presentation case) to ensure maximum protection. Send it registered mail with your guarantee or proof of purchase and reason for its return. Include your name, return address and daytime telephone number. Rotary turns all repairs around within 7 days (for standard guarantee work). Servicing includes a 24 hour period of bench testing.

Service, Materials & Display
R. W. Limited,
277 Prince Avenue,
Westcliff-on-Sea,
Essex SS0 0JS.
Tel: 01702 337061
Fax: 01702 348 857
service@rotarywatches.com